Have you considered utilizing workforce management software for your business? Managing your people is one of the most challenging things about running a successful business. From overtime to remote work and travel, there’s a lot to juggle here. The good news is that workforce management software can help you improve your business, improve accuracy, and alleviate stress. What should you look for in workforce management (WFM) software, though?
Engagement Tools
Employee engagement is a critical metric that affects everything from overall morale to employee retention over time. It’s challenging to measure and promote, but workforce management software that includes a robust suite of communication and collaboration tools can help.
Communication and collaboration aren’t just for boosting engagement, though. They’re essential for getting things done, ensuring everyone is on the same page, alerting employees and managers to situations, and more. This requires the ability to share and report data, work logs, and tasks, view assignments, and more.
Scheduling
Trying to balance staffing with peak demand? Need to account for things like vacation or other PTO while still ensuring ample coverage per shift? Workforce management software delivers powerful scheduling tools that help automate the process while drilling down into underlying factors affecting daily scheduling. This makes it simple to determine how many employees you need to cover each day, avoid staffing gaps, and even handle one-off projects.
Scheduling tools can also offer other functionalities, including uploading images and data related to tasks, filtering schedules by different metrics, and boosting workload visibility.
Reporting
It’s also important for the workforce management software you choose to offer robust reporting and analytics capabilities. This helps ensure that information does not collect (and get lost in) silos while also surfacing insights into your workforce-related information. With that, you can assess performance, identify necessary improvements, and build a stronger organization.
However, your analytics capabilities should go beyond the basics. You should be able to take deep dives into your organization’s data to surface trends and patterns that affect success and profitability. This information can be used in making decisions that affect the entire organization.
Mobile-Friendly
Often, employees and managers do not have access to a workstation while on the job. Even within office environments, it’s not always possible to use a desktop or PC for task tracking, communication, or scheduling. Mobile apps, on the other hand, can provide on-the-go access to these capabilities, ensuring that no matter what, your people can use the tools they need.
Depending on the workforce management software you choose, employees, managers, and other stakeholders can still receive notifications even if they’re not actively using the software. Mobile-friendly software is essential for field staff, traveling employees, and job duties that preclude access to desktops or laptops in many instances.
Utilize Werksheets as Your Workforce Management Software
At Werksheets, we’re passionate about helping you run a better business. Our workforce software management is designed from the ground up to provide you with the features and capabilities you need, everything from real-time workforce visibility, mobile workforce management, workforce task assignment and more! Check out our features, and we’re sure you’ll agree that Werksheets delivers just what you need. Visit our website to learn how to get started or find out how Werksheets can simplify your company’s processes
